OUR PROPERTY MANAGEMENT DIFFERENCE
Award-winning
property management services
Learn more about how we can help you navigate through the complexity with our obligation-free rental appraisal report.
Award-winning
Switching to Denovans
It’s easy! Denovans does it all
If your property is currently managed by another agent and you wish to utilise Denovans services then all that is required is a written authority which Denovans can supply. Denovans will take care of all matters required to ensure a smooth and easy transfer of agents. Your Property Manager will visit the property shortly after the agent transfer date to introduce themselves to the Tenants and inspect the property. All matters pertaining to the Tenancy and the property will be addressed and a written Inspection Report will be provided.
Why not receive excellent service?
Property is a valuable asset and you deserve the best management service. There is no need to wait for a change in tenancy before changing managing agents. Any tenancy agreement that is current is not affected by a change of managing agent.
Denovans Service Guarantee
At Denovans we are very proud of our reputation. Past clients continue to provide references which confirm the quality of our services. Our commitment to you is such that we offer a unique guarantee of service. No ifs, no buts, no excuses.
Tenant Selection
Strict selection guidelines are constantly adhered to before approving any tenant application. Prospective tenants are carefully selected through both an application and a personal interview system. The process includes checking previous rental history, employment and income record, personal references and either the Tenancy Information Centre of Australia (TICA) or the National Tenancy Database (NTD).
TICA is a widely used database in Australia and New Zealand while NTD is Australia wide. Both databases list tenants with a poor rental history. Denovans procedures greatly minimise the prospect of an unsuitable tenant being selected. Whilst Denovans will provide you with a recommendation to accept or decline each application, the final decision on which tenant is selected rests with you.
Tech-enhanced condition reports
In addition to the standard written Residential Tenancies Authority Entry Condition Report, Denovans compile a large library of photos and a Video Entry Condition Report at the commencement of every tenancy. Having a extensive visual record provides greater detail of the property and has saved many disagreements with tenants regarding the condition of the property upon their departure.
This strategy has been proven to save Owners considerable expense and stress in relation to matters that may have otherwise been in dispute when a tenant vacates and is another unique initiative from Denovans.
Showcasing your property
Professional images
Denovans have a professional photographer available who will compile and present quality digital photography. Our professional photographer uses the latest technology that showcases your property in the best light when presented in any form of promotion.
Online advertising
Denovans ensure your property has the broadest online exposure by promoting it on several Real Estate Websites including major industry portals realestate.com.au and domain.com.au.
Virtual Tour
A professional virtual tour will be created to allow prospective tenants to walk through the property prior to viewing.
Open for inspections
Open for inspections can be carried out on weekdays and Saturdays to entice prospective tenants to inspect properties available for rent. Making a property easily accessible means more people through the door, which will reduce vacancy periods.
Floor plan
A Floor Plan will be professionally created and made available for use in print and digital marketing. This enables tenants to readily view the layout of the home and includes room dimensions.
Electronic promotion to existing database
Denovans have an extensive database of prospective tenants waiting for a suitable property. The moment we list your property for rent, the full database will be sent an alert with the images, floor plan, virtual tour and description of the property, along with an invitation to book an inspection.
Brochures
Denovans produce full colour, gloss brochures for use in our office and at open homes. The brochures are also displayed at all marketing events and business associates promotion points
Signage
Denovans erect a For Rent sign. This is a great tool to appeal to local people looking for a new home and makes the property easy to locate for prospective tenants.
Print Media
Advertising in the Courier Mail and local community newspapers is available to compliment the main thrust of advertising which is directed through the digital portals
Professional images
Denovans have a professional photographer available who will compile and present quality digital photography. Our professional photographer uses the latest technology that showcases your property in the best light when presented in any form of promotion.
Online advertising
Denovans ensure your property has the broadest online exposure by promoting it on several Real Estate Websites including major industry portals realestate.com.au and domain.com.au.
Professional video
A professional video will be created, these videos are popular with buyers and are placed on YouTube and all property portals to increase the properties appeal.
Open for inspections
Open for inspections are advertised and can be carried out on weekdays, Saturdays and Sundays to entice prospective buyers to inspect properties available for purchase. Making a property easily accessible to view leads to a suitable contract being obtained sooner and can greatly reduce the time on market.
Floor plan
A Floor Plan will be professionally created and made available for use in print and digital marketing. This enables buyers to readily view the layout of the home and includes room dimensions.
Electronic promotion to existing database
Having traded for over 60 years, Denovans now have fourth generation families who have bought and sold multiple properties with our agency. We are in contact with these buyers on a weekly basis, informing them of inspection times and providing detailed information on properties listed for sale.
Brochures
Denovans produce full colour, gloss brochures for use in our office and at open homes. The brochures are also displayed at all marketing events and business associates promotion points
Signage
Denovans erect a prestigious “For Sale” sign which will feature photographs and highlight the best aspects of the home.
Print Media
Advertising in the Courier Mail and local community newspapers is available to compliment the main thrust of advertising which is directed through the digital portals
We manage properties as if they are our own and honour the trust we are given
– LANCE DENOVAN
Rent arrears control
A disciplined policy on rent payments is essential. Rent MUST be paid on time. Denovans have developed a streamlined system to ensure we constantly maintain a tight rein on rent arrears.
Owner & Tenant Portal
Owner and tenant portals provide secure real-time access to information on inspections, maintenance, important documents and financials.
Denovans provide you with a set schedule of payment dates for rental funds to be electronically transferred to an account/s of your choice.
Rental Marketing Reports
Don’t be left wondering what’s happening with your property. Ahead of the property becoming vacant and during any vacancy period, Denovans keep in touch with you regularly providing a weekly written report, phone calls and email updates.
The written report details the level of interest in the property, feedback received, the property manager’s comments and advice and statistics for your records.
